The following Accessibility Statement is offered in the spirit of accurate description rather than prescription. If any aspect of our set-up is problematic or disabling to you please do not hesitate to get in touch. Whilst we are limited to some degree by our historical location we will attempt to make any reasonable adjustments that will allow you to access our tour.
Further detailed information on our facilities can be found on our Visit England Accessibility Guide
Our business is situated in two locations. We have a sales area on Quayside (CB5 8AB) and our tours depart from a pontoon and check-in area on the North West corner of Jesus Green, outside La Mimosa restaurant (CB5 8AQ).
These locations are 0.2 miles apart. Access is via a flat, paved path, followed by wooden walkway with non-slip surfacing.
If you are booked in advance you may proceed directly to the Jesus Green pontoon for check-in.
Please be advised that multiple companies use the pontoon and it is necessary to find us and check-in before boarding a boat. Attempting to board the first boat you see will likely cause delays to your departure.
To move from the walkway to the pontoon it is necessary to descend three steps, for which there is a railing. Customers are then required to step down into the boat. Our guides are happy to assist at any stage of this boarding process.
There are public toilets on the Quayside and these include one disabled toilet.
A wide-beam punt is flat-bottomed boat designed to seat approximately 12 people. The boat is furnished with cushions and back rests. It is possible to raise these seats slightly with additional cushions upon request. It will be necessary to sit in the boat for 45 minutes. Please be advised that the boats do not have toilet facilities onboard.
The nearest bus stop to the Quayside is located on Bridge Street (300 feet from our desk) and is serviced by the X3, Citi5, Citi6, and 8 buses.
The Quayside also has a small drop-off zone for taxis which is a stones throw from our booking area.
Access from both the bus stop and the drop-off zone is via a flat, paved surface.
The nearest train station is unfortunately 1.5 miles from our check-in desk. This is the University of Cambridge’s fault – they wouldn’t let the city have a central train station. Sorry. The station is however well serviced with both a taxi rank and bus stops.
The nearest car park (with disabled parking) is on Park Street, 0.2 miles from both our pontoon, and our check-in desk.
For additional information on getting around Cambridge, please see the Visit Cambridge page on public transport
All dogs are welcome on our tour (guide dogs or otherwise). Other support animals will be allowed on to the boat subject to approval at the check-in desk. It may sometimes be necessary to deny entry to animals that are badly behaved, venomous, top predators, or heavier than the boat’s legal weight limit. If you are unsure whether your pet or support animal can join you on the tour please contact us in advance.